Responsible Gaming

Gaming Should Be Fun, Not a Financial Solution

At Bright Futures Online, we believe gambling should be enjoyed as entertainment only. Gambling is never a reliable way to earn money or solve financial problems. Always gamble within your means and only spend what you can afford to lose. If you find yourself gambling to recover losses or to make money, it's time to seek help.

Age Verification

You must be 18 years of age or older to gamble in the United Kingdom. This is a legal requirement. We are committed to preventing access to our services by underage individuals. If you are under 18, please do not attempt to register or gamble on our platform.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Please review the following warning signs. If you recognise any of these behaviours in yourself or someone else, consider seeking support:

• Gambling more frequently or for longer periods than intended
• Constantly thinking about gambling or past gambling sessions
• Chasing losses by gambling with increasing amounts of money
• Hiding gambling activities or lying about time spent gambling
• Neglecting work, family, friends, or hobbies due to gambling
• Borrowing money or using savings to fund gambling
• Experiencing mood swings or becoming irritable when unable to gamble
• Feeling anxious, depressed, or stressed as a result of gambling
• Repeatedly attempting to reduce or stop gambling without success
• Using gambling as an escape from personal problems

Self-Help Tools & Limit-Setting

We provide a range of tools to help you maintain control over your gambling:

• Deposit Limits: Set a maximum amount you wish to deposit over a daily, weekly, or monthly period
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Reality Checks: Receive periodic reminders showing how long you have been playing and how much you have spent
• Session Timeouts: Automatically log out after a specified period of inactivity
• Self-Exclusion: Temporarily or permanently exclude yourself from our platform

If you wish to access these tools or need assistance setting limits, please contact our customer support team or visit your account settings.

Support & Help Organizations

If you're concerned about your gambling or that of someone else, professional help is available. The following organisations provide confidential support:

United Kingdom

• GamCare: Free confidential support and advice for problem gambling. www.gamcare.org.uk | Telephone: 0808 8020 133
• GamStop: The National Self-Exclusion Scheme for online gambling. www.gamstop.co.uk
• Gamblers Anonymous: Peer support meetings across the UK. www.gamblersanonymous.org.uk

Other Countries

• Australia: Gambling Help Online – www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council – www.responsiblegambling.org
• United States: National Council on Problem Gambling – www.ncpgambling.org | National Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) – www.bzga.de